Emergency Contacts
Updated March 18, 2025
During your travels in China, it is advisable to save the following important contact information in advance to seek help in case of emergencies.
China Emergency Numbers (English assistance available):
Police (Public Security): 110
Ambulance (Medical Emergency): 120
Fire: 119
Traffic Accidents: 122
Tourist Complaint Hotline: 12345 (Government hotline with multilingual support)
Water Rescue: 12395
Contact Information for Major Foreign Embassies in China:
Below are the contact numbers for some countries' embassies in China. For complete information, please visit the respective embassy websites.
Other Emergency Contact Suggestions:
- International SOS: +86 10-6462-9100 (for travelers with global medical assistance insurance)
- Credit Card Loss: If you lose your Visa, Mastercard, Amex, or other international credit cards, call the global customer service hotline of the issuing bank.
- Lost Phone/Wallet: Report to the police by calling 110, and try to contact the nearest police station or call your mobile carrier's customer service to suspend your SIM card.
We hope this information will help you stay safe and prepared during your travels in China. Enjoy your trip!